Question 1

How does HelpyCreator's pricing work?

Accepted Answer

We don't do fixed packages. Every project gets custom pricing based on scope, deliverables, timeline, and complexity. Book a free discovery call and we'll build a quote tailored to your needs. You'll know the exact cost before any work starts.

Question 2

What's the typical turnaround time?

Accepted Answer

Most projects wrap within 2-4 weeks depending on complexity. Social media ad creatives can be faster at 5-7 business days. Brand films and larger campaigns may take 4-6 weeks. We always agree on timelines upfront before starting.

Question 3

Do you handle ad campaign management?

Accepted Answer

Yes. Beyond creating the content, we manage full ad campaigns on Meta, TikTok, YouTube, and LinkedIn. We optimize for your specific KPIs — whether that's ROAS, CPA, or engagement — and provide regular performance reports.

Question 4

Can I see progress during production?

Accepted Answer

Absolutely. Every client gets access to a dedicated portal with real-time chat, milestone tracking, file sharing via Google Drive integration, and invoicing. You can track progress, approve deliverables, and communicate with our team in one place.

Question 5

What if I need revisions?

Accepted Answer

Every project includes 2-3 rounds of revisions at each milestone — script, rough cut, and final delivery. We don't stop until you're completely satisfied with the result. Additional revision rounds can be added if needed.

Question 6

Do you work with startups or only big brands?

Accepted Answer

We work with everyone — from solo founders bootstrapping their first product video to enterprise marketing teams running multi-platform campaigns. Our custom pricing model means we can always find a scope and budget that fits.

Question 7

How do payments work?

Accepted Answer

We split payments into a deposit to kick off production and a final payment upon delivery. All invoices are managed through our client portal with secure Stripe checkout. Deliverables are released once final payment is complete.

Question 8

What social media platforms do you create ads for?

Accepted Answer

We create ad campaigns for Meta (Facebook and Instagram), TikTok, YouTube, LinkedIn, X (Twitter), Pinterest, and Snapchat. Each ad is formatted for platform-specific specs — 9:16 for Stories and Reels, 1:1 for feeds, 16:9 for YouTube pre-roll.

Question 9

What types of content does HelpyCreator produce?

Accepted Answer

We produce short-form video (Reels, TikTok, Shorts), long-form YouTube content, brand films, product photography, motion graphics, podcast production, thumbnail design, UGC-style ads, and animated explainer videos. Everything a brand needs for digital presence.

Question 10

Do you create UGC content?

Accepted Answer

Yes. We produce authentic UGC-style content including testimonial videos, unboxing content, product reviews, and creator-style ads. This format consistently outperforms polished ads on TikTok and Instagram, driving higher engagement and lower CPA.

Question 11

What industries does HelpyCreator serve?

Accepted Answer

We serve SaaS, e-commerce, fintech, healthcare, education, real estate, fitness, food and beverage, fashion, gaming, B2B, D2C, and the creator economy. Our team has produced campaigns across all these verticals with proven results.

Question 12

How is HelpyCreator different from freelance video editors?

Accepted Answer

Freelancers edit footage. We build complete creative strategies — from concept and scripting through production, post-production, and ad campaign management. You get a full creative team, a dedicated client portal, and accountability for results, not just deliverables.

Question 13

What results has HelpyCreator achieved for clients?

Accepted Answer

We've helped 47+ brands achieve an average 340% engagement increase. Notable results include 400% TikTok ROAS increase for Nexus Tech, 2M organic views in 48 hours for AudioMax, and consistent cost-per-acquisition reductions across Meta and YouTube campaigns.

Question 14

Do you offer a free consultation?

Accepted Answer

Yes. We offer a free discovery call where we discuss your goals, target audience, platforms, and budget range. After the call, we send a detailed custom quote through our client portal. No obligation, no pressure. Book at helpycreator.com/book.

Question 15

Is there a minimum budget to work with HelpyCreator?

Accepted Answer

There's no hard minimum. We've worked on projects starting from a single TikTok ad to multi-platform campaigns worth $50,000+. Every project is scoped individually based on your needs, so we can find a fit for most budgets.

Question 16

Can you do rush or urgent projects?

Accepted Answer

Yes. We offer expedited turnaround for urgent projects — some social ad creatives can be delivered within 48 hours. Rush pricing applies depending on scope and current workload. Contact us with your deadline and we'll confirm availability immediately.

Question 17

Do you provide ad performance reporting?

Accepted Answer

Yes. For managed ad campaigns, we provide monthly performance reports covering ROAS, CPA, CTR, impressions, conversions, and audience insights. We also include strategic recommendations for optimizing future campaigns based on the data.

Question 18

Can I hire HelpyCreator for a single project?

Accepted Answer

Absolutely. We work on both one-off projects and ongoing retainers. Many clients start with a single project — like a TikTok ad campaign or product video — and then expand the relationship once they see results.

Question 19

Do you offer white-label services for agencies?

Accepted Answer

Yes. We provide white-label creative production for marketing agencies who need additional creative capacity. Your clients never see our branding. We handle production while you maintain the client relationship and strategic oversight.

Question 20

Where is HelpyCreator based?

Accepted Answer

We're a remote-first agency working with clients globally. Our founder Goma Bhandari leads a distributed team. We've served brands across North America, Europe, Asia, and Australia — timezone differences are never a barrier.

Question 21

What does the onboarding process look like?

Accepted Answer

After you accept our quote, you get instant access to your client portal. We schedule a kickoff call to align on creative direction, brand guidelines, and deliverables. Production starts within 48 hours of kickoff with clear milestone checkpoints throughout.

Question 22

How do I get started with HelpyCreator?

Accepted Answer

Book a free discovery call at helpycreator.com/book. We'll discuss your goals, recommend a strategy, and send you a custom quote within 24 hours. Once approved, production kicks off immediately with full portal access and real-time communication.

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